1.877.870.5610 | Contact | SiteMap
The units may be locked on some devices. Therefore, you will not be given the option to change them. Other analyzers will give you the UNITS option in the menu so you are free to choose your prefered units.
Contact PTS, Inc. Customer Care:
+1 (877) 870-5610 (toll-free inside US)
+1 (317) 870-5610 (direct)
- Be sure the MEMo Chip® was installed properly. The notched side of the MEMo chip faces up.
- Be sure the chip was inserted before the analyzer was turned on. If not, press the Enter button twice so the analyzer can recognize that the MEMo Chip has been inserted.
The UNITS menu may need to be reset from INTL to US or vice versa. To change units:
- Press the Enter button until you see RUN TEST display.
- Press the Next button until USER SET displays.
- Press the Enter button once and then press the Next button until UNITS displays.
- Press the Enter button to view units (either US or INTL).
- Press the Enter button to accept current setting or the Next button followed by the Enter button to change the units.
Check to make sure the vial of strips has not expired. The expiration date is printed on the vial of strips.If the strips are not past their expiration date, check to make sure the date on the analyzer is set correctly. To check the date:
Polymer Technology Systems, Inc.7736 Zionsville Road | Indianapolis, IN | 46268 | USA
We develop and manufacture diagnostic tests for chronic diseases such as heart disease, diabetes, and other related medical conditions. Our products are distributed in more than 100 countries. More Contact Info
PTS, Inc. Named to Inc. 500/5000 Fastest Growing Private Companies for Third Time
PTS, Inc. Introduces CardioChek Plus Analyzer
PTS, Inc. Announces Two New Patents
PTS to Provide Point-of-Care Testing to Aegis Health Group's Hospital Clients
HRA Now Available!
New Products & New Performance Data
Download Performance Data
for CardioChek Analyzer
CardioChek®is FDA cleared and may be eligible for flexible spending account reimbursement.
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